Return & Shipping Policy

Shipping Policy

At BotLab Dynamics Store, we take pride in delivering cutting-edge, Made-in-India drone technology to our customers across the globe with speed and care.

  • Processing Time: Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order is dispatched.
  • Shipping Partners: We work with reliable logistics partners to ensure safe and timely delivery. Depending on your location, delivery times may vary between 3–10 business days.
  • International Shipping: We ship worldwide. Please note that customs duties and taxes may apply based on your country's regulations, and are the responsibility of the recipient.

Return & Replacement Policy

Our products are built with precision and tested for performance under demanding conditions. However, if you face any issues, we’re here to help.

  • Eligibility: Returns or replacements are accepted within 7 days of delivery for products that are:

(a) Damaged during transit
(b) Defective or non-functional on arrival
(c) Incorrectly shipped items

  • Conditions: Returned items must be unused, in original packaging, and accompanied by proof of purchase.
  • Process: Email us at support@botlabdynamics.com with your order ID and a brief description of the issue. Attach photos or videos for faster assessment.
    Our team will guide you through the return or replacement steps.

Note:

Due to the specialized nature of our products, we currently do not accept returns for reasons such as change of mind or incorrect usage. At BotLab Dynamics Store, customer satisfaction fuels our innovation. Every return is a chance to grow, and every shipment is a promise delivered.