Terms and Conditions
Definitions:
“BotLab Dynamics,” “we,” “our” or “us” means BotLab Dynamics Private Limited.
“You” or “User” means any visitor to or purchaser from our Store.
“Services” means all website functionality, products, and services offered through the BotLab Dynamic Store.
1. Acceptance of Terms:
By using our Services, you agree to these Terms, our Privacy Policy, Technology Use Policy, Refund & Cancellation Policy, and Pricing Policy (each incorporated by reference). These Terms, together with the incorporated policies, constitute the entire agreement between you and BotLab Dynamics, superseding prior understandings.
2. General Use of Website
● You agree to use the BotLab Dynamics Store website for lawful purposes only and in accordance with all applicable local, state, and national laws.
● Prohibited Conduct: You agree not to-
(a) Upload malicious code or spam;
(b) Scrape or reverse-engineer the site;
(c) Interfere with security mechanisms; or
(d) Impersonate others.
● Termination: We may suspend or terminate your access at any time, without notice, for violation of these Terms.
3. Products and Services
● Product Availability: Product availability is subject to change without notice. We make every effort to ensure that the products displayed on the website are available, but occasionally, some items may be out of stock. If this occurs, we will notify you and offer alternatives.
● Product Descriptions: We strive to provide accurate and up-to-date product descriptions. However, we do not warrant that the descriptions, images, or other content are error-free or complete. If a product is incorrectly priced or described, we reserve the right to refuse or cancel any orders placed for that product. Except for manufacturer’s express warranties, all products and services are provided “As is” and “As available,” without any other warranties, express or implied, including merchant-ability or fitness for a particular purpose.
● Pricing: All prices listed on the BotLab Dynamics Store website are in Indian Rupees (INR) and are subject to change at any time without notice. Shipping, taxes, and duties are additional charges and will be calculated during checkout.
4. Account Registration
● Account Creation: To place an order, you may need to create an account with us. By creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login credentials.
● Account Security: You agree to notify us immediately if you believe your account has been compromised or if there is any unauthorized use of your account.
● You represent that all account information is accurate and up-to-date. We may suspend or terminate your account at our discretion for breach of these Terms.
5. Orders and Payment
● Order Confirmation: Once you place an order, you will receive an email confirmation detailing your order. This is not an acceptance of your order. We reserve the right to accept or decline orders at our sole discretion.
● Payment Methods: We accept various payment methods, including credit/debit cards, digital wallets, and bank transfers. All payments are processed securely via a third-party payment gateway.
● Currency: All transactions are processed in Indian Rupees (INR) unless otherwise specified.
● See our Refund & Cancellation Policy for order-cancellation rights (including the 24-hour window). Once an order is placed and payment is processed, it cannot be cancelled.
● We will issue a tax invoice upon successful payment as required under Indian tax laws.
6. Shipping and Delivery
● Shipping: We ship products to both domestic and international locations. Shipping charges are calculated at checkout based on the shipping address, the weight of the products, and the selected shipping method.
● Delivery Time: Estimated delivery times will be provided at checkout. However, delivery times may vary based on product availability, shipping location, and third-party shipping services.
● Risk of Loss: Risk of loss or damage to products passes to you upon delivery to the carrier. Once you receive the product, you are responsible for any further issues.
● Customs and Import Duties: For international orders, the customer is responsible for paying any applicable customs duties, taxes, and import fees.
● Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control (e.g., natural disasters, carrier strikes).
7. Returns and Refunds
● Refer to our Refund & Cancellation Policy for full details. All refunds are subject to inspection and final approval by BotLab Dynamics in its sole discretion. Customers bear return shipping costs unless due to defect or error on our part.
8. Intellectual Property
● Ownership: All content on the BotLab Dynamics Store website, including text, images, graphics, logos, and product designs, are the intellectual property of BotLab Dynamics and are protected by copyright and trademark laws. You may not use, modify, or distribute any content from the website without express permission.
● User Content: If you submit content (reviews, comments, feedback, etc.) to the website, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute
such content.
● Takedown Requests: We respect IP rights. If you believe your copyright is infringed, please send a notice to support.store@botlabdynamics.com with detailed info, and we will act in compliance with applicable law.
9. Privacy and Data Security
● Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
● Security: We implement industry-standard security measures to protect your personal and payment information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
● We process personal data in accordance with India’s Digital Personal Data Protection Act, 2023. In case of a data breach, we will notify affected individuals and the relevant authority within 72 hours.
10. Limitation of Liability
● To the maximum extent permitted by law, in no event will BotLab Dynamics or its affiliates be liable for any indirect, incidental, special, consequential or punitive damages (Including loss of Profits, Goodwill, or data). Arising out of or relating to these terms or your use of our services, even if advised of the possibility of such damages.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any dispute shall be resolved by binding arbitration in New Delhi under the Indian Arbitration and Conciliation Act, 1996.
12. Changes to Terms
We may update these Terms by posting a revised version with a new “Effective Date.” For material changes, we will use reasonable efforts to notify you (e.g., email or site banner). Continued use after the Effective Date constitutes acceptance.
13. Indemnification
You agree to indemnify, defend, and hold harmless BotLab Dynamics, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of your breach of these Terms or your misuse of our products.
14. Severability & Waiver
If any provision is held unenforceable, the remainder will remain in full force. No waiver by BotLab Dynamics of any breach will be deemed a waiver of subsequent breaches.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
● Email: support.store@botlabdynamics.com
● Phone: +91 9560111561